Do this at home, on Wi-Fi, before you travel. It takes about two minutes. Your data allowance does not start until you arrive at your destination.
iPhone
- Make sure you are connected to Wi-Fi.
- Open the email from CometSIM and keep the QR code to hand — open it on a second screen, or use the manual code printed below it.
- Go to Settings → Cellular → Add eSIM → Use QR Code.
- Scan the QR code. If you cannot scan it, tap "Enter Details Manually" and paste the SM-DP+ address and activation code from your email.
- Label the new plan "CometSIM" so you can find it later.
- Leave the new line switched on, and turn Data Roaming ON for it. This is what makes it work abroad.
- Keep your home line as the default for calls.
Android (Samsung, Pixel and most others)
- Connect to Wi-Fi.
- Go to Settings → Network & Internet (or Connections) → SIMs → Add eSIM / Download a SIM instead.
- Scan the QR code from your email, or enter the activation code manually.
- When it finishes, turn the new eSIM ON and enable Data Roaming for it.
- Set mobile data to the CometSIM line once you arrive.
When you land
- Turn Data Roaming ON for the CometSIM line.
- Set it as your mobile data line.
- If it does not connect within a minute, switch Airplane Mode on and off, or select the network manually from the operator list.
Still stuck?
Email support@cometsim.com with a screenshot and your order number. We answer within 24 hours.