Two things must be true before you buy: your phone must support eSIM, and it must be carrier-unlocked. Both take under a minute to check.
Check your own phone in 10 seconds
Do not trust any compatibility list, including ours — manufacturers ship the same model with and without eSIM depending on the country it was sold in. Your phone can answer the question itself.
Dial the code
Open the phone dialler and type *#06#. If an EID number appears alongside the IMEI, your phone has an eSIM chip. No EID means no eSIM.
Or look in Settings
If you can find an “Add eSIM” or “Download a SIM instead” option in the mobile settings, you are ready. The exact path is below.
Where the setting lives
iPhone & iPad
iOS 17 and later. On older versions the item is called “Add Cellular Plan”.
Android
Samsung phones call step 3 “SIM manager → Add eSIM”.
Known compatible devices
Type your model to check. This list is a guide, not a guarantee — the *#06# test above is the only answer that is true for the exact phone in your hand.
Apple iPhone
Apple iPad & Watch
Samsung Galaxy
Google Pixel
Other brands
Not on the list. Run the *#06# test — if you see an EID, your phone will work even though we have not listed it. Still unsure? Email us the exact model and we will check.
Three things that stop an eSIM from working
The phone is locked to a carrier
A phone still tied to a contract usually refuses any other network, eSIM included. Ask your operator to unlock it before you travel — this is the most common reason an install fails.
The phone was bought in mainland China
iPhones sold in mainland China have no eSIM hardware at all, and some Hong Kong and Macau models are the same. The model name looks identical — only *#06# tells you the truth.
It is a regional variant without eSIM
Some Samsung and Pixel models shipped with eSIM in one country and without it in another, under the same name. Again: dial the code, look for the EID.
Bought a plan and then found your phone cannot take it? As long as you have not installed the eSIM, we refund it — see the Refund Policy.